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Fix Logitech C920 Webcam Not Working on Windows 10/11

Someone experienced this problem that after upgrading from Windows 7 to Windows 10, the external Logitech C920 webcam cannot be used normally. And it is the same result when you test it in online. So the Logitech webcam is out of work. Here are solutions you can try to solve it.


1. Check USB Port and Camera Hardware

2. Uninstall Logitech Webcam Driver

3. Update Logitech Webcam Driver for Windows 10

Solution 1: Check USB Port and Camera Hardware

If your Logitech C920 webcam cannot be found or cannot be used, you can do these things at first:

1. Connect the webcam USB port to another PC USB port

If the USB port is USB 3.0, changes to a USB 2.0 port

2. Test the camera on another computer

Make sure you do not plug the webcam to a USB hub

If you can make sure the USB port on the PC and Logitech HD Pro Webcam is in good condition, just go ahead for more ways. But once you noticed your Logitech camera doesn’t work on another PC, it is high time that you should change the physically bad or old camera.

Related View: Fix USB Ports Not Working on Windows 10

Solution 2: Uninstall Logitech Webcam Driver

To some degree, the Logitech webcam driver is also responsible when Logitech webcam is detected but isn’t working on Windows 10. So you need to ensure your camera driver is compatible with Windows 10 and can enable Windows 10 to recognize Logitech camera.

1. Go to device manager.

2. Expand Imaging devices, you will see the Logitech webcam devices such as Logitech HD Pro Webcam C920.

logitech webcam c920

3. Right-click the Logitech C920 webcam and choose to Uninstall button to uninstall the driver for this software.


4. Plug out of the USB webcam and plug into the PC USB port again.

After that, Windows 10 will detect the Logitech webcam. If the webcam is detected, Windows 10 will automatically install a basic Windows 10 Logitech webcam driver to make it run properly. If the webcam could not be detected, it is likely that you are supposed to update the webcam driver to fix this Logitech webcam detected but not working error on Windows 10.

Related: Your Webcam is Being Used By Another Application

Solution 3: Update Logitech Webcam Driver for Windows 10

If uninstalling drivers without effect, try to download the latest version of Logitech Webcam driver for Windows 10 to fix it. For example, there are many users which are using Logitech C920 webcam had this problem. So update Logitech C920 driver for Windows 10 to make it work again.

Update Logitech Webcam Driver Automatically:

To save your time and energy, you can use Driver Booster to help you fix the webcam cannot work problem. Especially after upgrading to Windows 10, there are many drivers need to be updated.

1. Download, install and run Driver Booster on Windows 10.

2. Hit Scan to search for missing, outdated, and faulty drivers on your PC. Driver Booster can help you scan all your computer devices including the Logitech USB webcam.

driver booster scan now

3. Then locate your Logitech c920 camera driver to Update the camera driver.

driver booster update audio driver

Driver Booster will quickly find and update the Logitech webcam driver you need. Then you can connect the Logitech webcam again to see if it can work on Windows 10.

Update Logitech Webcam Driver Manually:

Or you would rather download Logitech c920 Webcam driver from the Logitech support on your own, follow up.

1. Enter the Logitech Webcam C920 Drivers Download Center. Of course, you can enter the Logitech support center to find this product step by step.

2. Find the Logitech webcam software and click DOWNLOAD NOW.

download logitech c920 webcam driver

This download file is named as lws280.exe, but it is no longer supports video effects again.

And if you are using other Logitech webcam, the more details about updating drivers you can view it from here: Logitech Webcam Software and Driver Support for Windows.

3. After the Logitech C920 webcam downloading finished, install it step by step. Then restart your computer to take effect about C920.

So if your Logitech webcam cannot work on Windows 10, you can try to uninstall the driver and then reinstall the updated driver to see if it works. After that, if your Logitech webcam is working properly, you can refer to how to install and setup Logitech C920 webcam on Windows 10.

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Jane He
Jane is a tech-writer and content writer with an endless passion for exploring computer problems and technologies. She loves solving problems and helping others with challenges in dealing with technical problems. Hence, she has been writing articles for to provide technical support and suggestions for people.

1 Comment

  1. I’m running Windows 10 clean copy. My Logitech c920 HD Pro records fine. When I plug in the webcam and the laptop USB light nothing happens but they do turn on and work sort of on the camera. But it will not go on any social media live such as Messenger Signal nor WhatsApp It does not show up.It also is missing a huge amount of settings such as resolution aspect ratio You name it. Logitech Capture works

    It shows up in the Device Manager under every category except USB controllers.

    Not one driver program including Driver Booster found that there’s a driver missing from that which should say Logitech 920 HD pro. It also does not recognize the other USB device which is a light for your laptop.

    All the other drivers including the generic USB hub the Intel 6 series chipset the Realtek USB card reader USB composite device all were updated and still nothing in the USB controllers listing my devices. I am not at all computer savvy on the contrary I am terrible so I don’t know what folders to look at I can’t find any answers anywhere.

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