Surface Keyboard or Type Cover Not Working Overview:
For Surface users, Surface keyboard or Type over not working is no matter what Surface product you are using, Surface, Surface Pro, Surface book, Surface Laptop, Surface Studio, or Surface Hub. It is known that Surface Pro is the most popular among users. So it is no wonder what plagues you is Surface Pro keyboard not working on Windows 10, for instance, Surface Pro 4 type over or Surface Pro 3 keyboard losing functionality.
Whatever Surface product you are using, Surface Pro or Surface Book or anything else and no matter you are using keyboard or Type cover or Touch cover, you would better go head to fix it immediately.
Which Surface Keyboard Do I Have?
In short, for different Surface products of different Surface version, Microsoft has come out a different type of keyboards. Specifically, if you are using Surface Pro 3, 4, 5, 6, your Surface keyboard is Type Cover, whereas for previous Surface products, you may utilize Surface Touch Over. Or some of you may tend to use Surface Bluetooth keyboard on Windows 10 or 8.1.
How to Fix Surface Keyboard Not Working?
So long as the keyboard for Surface Pro stops working, you need to troubleshoot it until Surface Pro 4 Type Cover not working is fixed on Windows 10.
Among all the potential causes, the Surface incompatibility, Surface keyboard driver, and Surface hardware error are the most to blame. You would better walk through them one by one by referring to the following solutions.
Solution 1: Update Surface Type Cover Driver
At the very beginning, when your Surface Type Cover isn’t working, you need to make sure the Surface keyboard driver is updated and compatible with Windows 10. Now get ready to update the Surface Type Cover driver to fix Surface Pro 4 keyboard not working or Surface Pro 3 Type Cover stopped working.
In the first place, it is worth trying to exploit Driver Booster to update the Surface Type Cover driver. Once it detects your Surface device, like Surface Pro, Surface Pro 6, 4, 3, or Surface Book or Studio, Driver Booster will search, download and install the driver automatically for Surface Pro Type Cover.
1. Download, install and run Driver Booster on your PC.
2. Click the Scan button.
Driver Booster will begin to scan for the missing, outdated, and corrupted drivers on your Surface.
3. In the search result, locate Surface Type Cover driver or Surface keyboard driver and then choose to Update it.
Then Driver Booster will install the driver for your Surface Pro, Surface Book, Surface Studio, etc.
Of course, it also makes sense to update the Surface driver from Microsoft official site where you can find the Surface updates available containing the keyboard driver.
Here are the specific links towards the most popular Surface products:
Download Surface Pro Type Cover Driver (Surface Pro 5th Gen)
Navigate to the specific site for your Surface Pro, Surface Book, or any other to download and install the Surface updates on your own. These updates include the Surface keyboard or type cover driver you need.
In a large sense, with the updated Surface drivers, your Surface keyboard won’t stumble upon not responding anymore.
Solution 2: Check for Windows 10 Updates
After updating Surface, there is also much need for you to update Windows 10 to see what Microsoft has updated for you. In this light, you would better check for Windows 10 update.
1. Go to Start > Settings > Update & Security.
2. Under Windows Update, click Check for updates.
Once Windows 10 installed updates for Surface Pro 4, manage to use the keyboard to see if it works.
Solution 3: Clean Surface Keyboard or Type Cover
If your Surface Pro 3 Keyboard is physically broken, of course, it won’t respond and work. Therefore, it is of great necessity to check the hardware condition of the Surface Pro 3 or 4 or other products.
Prior to the checking, try to restart the Surface device, and then hit Start > Power > Restart.
If rebooting the Surface is useless to get Surface Pro keyboard or Type Cover to respond and work, manage to examine the Type Cover hardware.
1. Plug out the Surface and then detach the Surface Type Cover.
2. Use clean clothing wet by the rubbing alcohol and then use it to wipe the circular magnets of the Surface keyboard connector.
3. Attach the Surface Type Cover and plug in the Surface. But before that, make use the keyboard pins are dry and no cotton on the clothing left on the Surface connector.
The moment you cleaned the Surface Type Cover and attached it on your device, it is likely that there will no more Surface Pro 4 keyboard not working or any other Type Cover out of work.
Solution 4: Force Shut down the Surface
Sometimes, maybe it is your Surface not responding that makes Surface Pro Type Cover stop working. In this way, now that your Surface Pro has no response or hangs, you might as well choose to force shut down the Surface. Here regarding different Surface products, you are supposed to refer to different ways to shut down Surface forcibly.
For users whose Surface is Surface Book, Surface Pro 4, Surface Pro 3, Surface Pro 2, and Surface Pro, do as the below to force shut down your product:
1: Use Surface Power Button to Shut down
Press and hold down the Power button for 10 seconds fully until Surface shuts down, and then release the button. Then press the Power button again to turn it on and shows you the Windows logo.
Tips: It is normal that some Surface devices will shut down immediately when you stroke the Power button, but you need to press the Power button for 10 seconds even if it has been turned off.
2: Use Power and Volume Button to shut down
Step 1: Press and hold down the Power for 30 seconds and then let it go.
Step 2: Press and hold down the Power button and Volume-up button at the same time for at least 15 seconds until you and then release these two buttons.
Step 3: Upon seeing the Surface logo, try to press the Power button and Volume-up button at the same time for another 15 minutes again.
Step 4: After releasing these two buttons, wait for 10 seconds.
Step 5: Turn on your Surface Pro 6, 5, 4, 3, 2 to see if it works with the keyboard.
Since most of you are utilizing Surface Pro products, consulting the above-mentioned content will help.
But if you would like to force shut down other Surface products, such as Surface Studio, Surface Laptop, etc. it is also available to view the details from Microsoft officials.
Solution 5: Reinstall Surface Type Cover Driver
Sometimes, the driver for your Surface Pro 4, 3, 2 or other products may be corrupted or incompatible with Windows 10, so you would better remove it and then let the system reinstall a new one.
1. Open Device Manager.
2. Expand Keyboards and then right click Surface Type Cover Filter Device to Uninstall device.
3. Confirm the uninstallation window to Uninstall the Surface keyboard driver.
4. Restart your Surface to allow Windows 10 to reinstall a Type Cover driver for you.
You can check if your Surface Pro 2 keyboard not working or keyboard not responding on the Surface devices go back to work.
Solution 6: Reset the Surface
Provided the Surface driver, hardware fixing failed to make the keyboard or Type Cover back, you may have to reset your Surface. Though it may remove something on Windows 10, it can to some degree fix Surface Pro Type Cover not working issue effectively.
1. Go to Start > Settings > Update & Security.
2. Under Recovery, on the right pane, find out Reset this PC and then hit Get started.
3. Then in Choose an option, choose either to Keep my files or Remove everything.
4. After selecting an option, move on with the instructions to finish resetting the Surface.
All finished, it is foreseen that Type Cover for Surface is available now.
Solution 7: Fix Surface Type Cover Keys Not Working
For some users who are using Surface Pro 2, 3, 4, 5, 6, there is a high probability that your Type Cover touchpad can work but the keys are out of work. If it is the case, you are strongly recommended to turn off the Filter keys, Sticky keys, and Mouse keys in case there is any conflict.
Navigate to Start > Settings > Ease of Access > keyboards > Use Sticky keys.
Try to disable Filter keys, Mouse keys, and Sticky keys here.
Possibly, without the interruption of these keys for keyboards, Surface keyboards, such as Bluetooth keyboard, Touch Cover, and Type Cover can function as normal.
Solution 8: Fix Surface Keyboard Touchpad Not Working
By contrast, if it is the touchpad not working on your Surface keyboard, in most cases, the problem lies in that your touchpad has not been enabled on Surface Pro, Surface Book, Surface Studio, etc.
So if you are using Surface Pro 2, 3, 4, 5, with Type Cover 2, Touch Cover 2, Power Cover, Type Cover for Surface 3, Type Cover for Surface Pro 4, Surface 3 Type Cover, you can go to Start > Settings > Devices > Touchpad to check whether or not the touchpad on the keyboard is on for Windows 10.
All in all, whatever Surface you are using and whatever Surface Type Cover is not working on your Surface product, it is wise to turn to this post for efficient and targeted solutions. For most of you, Surface Pro 4 keyboard or Type Cover not working can be effectively solved for Windows 10, 8, 7.