Acer is one of the best laptop brands with clicky touchpads. However, many Acer laptop users are experiencing touchpad issues. Their touchpad is not responding properly or not working at all. This can be a very frustrating question. But don’t worry.
This article will find out why your Acer touchpad is not working, and 7 solutions that fix the“Acer Laptop touchpad not working” issue for most users.
# Why is the Touchpad not working on my Acer Laptop?
The touchpad allows you to use the laptop without a mouse. However, your touchpad might not work properly on your Acer laptop. Finding a solution that can fix the Acer touchpad not working issue is crucial.
But before that, it is also important to find out what is causing this excruciating problem. The most common reasons are as follows:
- Touchpad is off: It may be that while using the keyboard, you accidentally triggered the command to turn off the touchpad with a shortcut key combination or a single key.
- Wrong BIOS settings: Sometimes, the BIOS reverts to previous settings, limiting touchpad service.
- Outdated or incompatible drivers: The most common cause is that outdated or incompatible device drivers can also cause the touchpad to stop working.
After we briefly explore the common causes, we’ll show you the quickest and most effective solutions for the issue.
Solution 1: Restart the Laptop
The basic solution to any problem is to start with the simplest. So, the first solution you need to try to fix the “Touchpad not working on my Acer Laptop” problem is to restart your PC. Most modern Acer laptops have “plug and play” Acer drivers, so restarting the PCs will reload all the software needed to get the touchpad to work again.
Step 1: Turn off your PC.
Step 2: Remove all devices that are connected to the PC except for the power cord. This includes the external keyboard, mouse, flash drives, hard drives, and other peripherals.
Step 3: Wait for about 30 minutes and re-insert the connected devices again.
Step 4: Now, power on and check if the touchpad is responsive.
If there is no difference and the touchpad is still unresponsive, go to the next solution.
Solution 2: Enable your Touchpad
If the mouse cursor does not move when you touch the touchpad on your Acer laptop, the touchpad may be disabled.
To enable the touchpad, look for the function (Fn) key and the touchpad icon (picture of a finger on the touchpad) on the keyboard.
If you find it, press and hold the function key, then tap the touchpad icon. Depending on your keyboard, the touchpad icon should be between the F keys. In many cases, it is usually F6 or F7.
Solution 3: Update your Touchpad Driver
Keeping your hardware drivers up to date is very important to ensure your PC performs as expected. If you are using the wrong driver or the driver is outdated, your Acer laptop touchpad will not work properly. You can update the touchpad driver and see if that gets the touchpad working again.
Driver Booster is one of the most effective automatic hardware driver update software. It is designed to automatically scan and identify outdated drivers on your Windows system in the fastest and easiest way, then update them via the cloud. The main advantage of using this software is that it saves a lot of time and effort updating outdated drivers on your PC. With one click, it allows you to download and install updates.
Driver Booster is capable of identifying and installing over 8 million device drivers, ensuring customers always have the latest drivers in their “driver library”. It also improves gaming performance and significantly improves device crash fixes. Users can open the list of settings in Game Boost mode and select the items to improve for the best game performance. Therefore, you can use Driver Booster to update your touchpad driver.
Step 1: Download, install and run Driver Booster on Windows 11 or Windows 10.
Step 2: Scan for drivers.
Click the center icon Scanand then Driver Booster will scan all the drivers installed in your PC and filter out the outdated, missing, and faulty drivers.
Step 3: Update Touchpad Driver.
Look for the touchpad and click the icon Update next to it. Then Driver Booster will download and install the latest and correct driver for this device.
If you have the Pro version of Driver Booster, you can click the icon Update Now at the top right to update all outdated drivers at one time.
Solution 4: Restore Windows
Your Acer touchpad may be malfunctioning due to a problem with your computer’s operating system. To resolve this issue, you can restore Windows.
Remember: Newer versions of Windows allow you to restore the operating system without losing your personal data. Make sure to select the Keep my files option.
Step 1: Press the Windows logo + X keys and select Settings from the pop-up menu.
Step 2: Choose Update and Security → Recovery.
Step 3: Click Restart now to reboot to the Windows Recovery Management screen.
Step 4: Select Troubleshoot → Reset this PC.
Step 5: Choose how the system should restore from the options in the list.
Keep my files: Removes apps and settings, but keeps your personal files.
Remove everything: Removes all of your personal files, apps, and settings.
Step 6: Follow the subsequent instructions prompted to complete the process.
When system restore is complete, check to see if the issue is resolved.
Solution 5: Change Touchpad Settings from BIOS
In some cases, if the Acer touchpad is set to run its driver with an advanced configuration, some problems may be triggered and the touchpad may stop working.
So, in this case, you need to go into the BIOS menu and modify the settings, which will disable the touchpad advanced configuration and set it to the basic configuration.
In order to do this:
Step 1: Restart your computer and before it boots up, press the “F1” or “Del” key to get into bios.
Step 2: Use the Arrow key to navigate to the Main tab.
Step 3: Locate the touchpad and hit Enter.
Step 4: Select the Basic option and save changes.
Step 5: Exit the BIOS menu and boot Windows to normal.
Step 6: Check to see if the issue is resolved now.
Solution 6: Remove Dust or Dirt
Not to forget, in particular, that cleaning the touchpad can help resolve the issue. In some cases, some dirt and foreign objects can collect under the touchpad. Removing dirt or dust will help your touchpad regain its functionality.
Take a can of compressed air and blow under your touchpad to remove any foreign matter. Check if the problem still exists.
Solution 7: Contact Customer Support
If none of the previous solutions worked, your touchpad may be broken. If your Acer laptop is still under warranty, call your laptop supplier and ask them for advice on a replacement.
Alternatively, you can take your computer to a repair center and have a technician open it up for inspection to see if it can be replaced or repaired. If the touchpad does break, it’s a lot cheaper to just use an external USB mouse. You can even buy and use a wireless touchpad if you want.
That’s all for this article. Hopefully what we have mentioned here about the whys and hows of this problem will work for you. After reading this article, have you successfully resolved the “Touchpad Not Working on your Acer Laptop” issue?