Windows Errors

7 Ways to Fix Searching Not Working on Windows 10

Windows 10 Search brings much convenience to the users, for they can find out the apps and documents they want quickly. But a frustrating thing is that sometimes they find it stopped working. They click on the search box or type in the box, but nothing appears. If you are one of them, below solutions may help you.


1: Restart Cortana Process

2: Check Windows Search Service

3: Run Search and Indexing Troubleshooter

4: Rebuild the Index

5: Re-register Cortana

6: Run System File Checker

7: Run DISM Tool


Before you try these solutions, you can sign out and sign in Windows or restart your computer. Maybe you could fix the problem by simply restart your PC and it will be unnecessary for you to cost time on other solutions.

Solution 1: Restart Cortana Process

If you find the search box cannot work properly, trying to end Cortana and Search process in Task Manager is a good way. Here are detailed steps:

1. Right click on taskbar and choose Task Manager.

2. Choose More Details.

task manager more details

3. Press C to locate Cortana Right click it and select End task.

end task cortana

If you can find Search or Windows Explorer in the list, end these two tasks too.

Use the search box to search again and see if this way helps.

Solution 2: Check Windows Search Service

You need to check if Windows Search Service is running properly because this can also cause the search box not working.

1. Press Windows key and R key to open Run dialog box.

2. Input services.msc and click OK.

3. Locate Windows Search and check if it says Running in the Status column. If not, right click it and choose Start.

4. Right click Windows Search and choose Properties.

windows search properties

5. Make sure the Startup type is Automatic (Delayed Start) or Automatic. Then click OK.

windows search properties automatic

After that, test if Windows 10 search works.

Solution 3: Run Search and Indexing Troubleshooter

Search and Indexing troubleshooter can help you find and fix some problem of Windows search.

1. Go to Settings > Update & security > Troubleshoot.

2. Select Search and Indexing and click on Run the troubleshooter.

run search and indexing troubleshooter

3. Then it will detect problem for you.

4. Tick the problem you are faced with. Then click Next.

select search and indexing problem

If it detected any problems, it will remind you and provide corresponding fix. And you can choose Apply this fix to fix the problem.

Solution 4: Rebuild the Index

Microsoft is recommending rebuild the Windows Search index. It will take a while to finish procedure, but it’s worth it. Please note that search will not work until process of rebulding index is complete. You can continue to use your computer, rebuilding of index file will not impact on that.

1. Click on Start Menu and expand Windows system to open Control Panel.

If you start menu is unusable, you can press Windows key and R key, and then input control panel to open it.

2. Select View by Large icons. Then choose Indexing Options.

indexing option in control panel

3. Click Advanced button.

advanced indexing options

4. Choose Rebuild. Then click OK.

rebuild index settings

After the index settings is rebuilt, close these windows and try to search again to see if the search box works now.

Solution 5: Re-register Cortana

Cortana is a possible reason for the Start menu search not working, and you can attempt to re-register Cortana. This may be helpful.

1. Open your File Explorer and follow this path:


2. Right click powershell.exe and choose Run as administrator.

powershell run as administrator

3. Then Windows Powershell will be opened. Input the following command and hit Enter key:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

After this command is completed, check if your problem is solved.

Solution 6: Create a new user account

If you cannot fix your problem with the above fixes, creating a new local account is a good option. Because the Windows 10 search not working may be related to your Microsoft credentials.

You can create a new local account in Settings > Account > Family & other people > Add someone else to this PC. If you want to know detailed steps and more information about this process, you can refer to this passage.

Try to use the search bar beside Start Menu after log in new account.

Solution 6: Run System File Checker

System File checker (SFC) is run to check if there are any corrupted system files that could be causing this issue.

1. Right click taskbar and open Task Manager.

2. Click File > Run new task.

run new task

3. Input cmd in the dialog box, and check Create this task with administrative privileges. Then click OK.

create this task with administrative privileges
run cmd new task

4. Type sfc /scannow and hit enter key.

Restart your computer after this process is completed. Check if this way did the trick.

Solution 7: Run DISM Tool

If the problem remains, try to run DISM tool to check if the system is health and restore it to a health status.

1. Follow step 1-3 in solution 6 to run Command Prompt (admin).

2. Enter the following commands and hit enter after each of them.

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

Wait for the process is completed. Close Command Prompt and restart your system. And then check if this way works.

Supposing you are faced with problem of Windows 10 Search not working, this passage should be able to give you some help. Hope you can fix your problem successfully soon.

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