Fixed: USB Headset Not Working on Windows 10

Suddenly, your Logitech or Onikuma or Mpow headset stops working on Windows 10, 8, 7. You may find your USB headphones do not work after you plugged them into a PC USB port or after you boot up Windows 10. You can’t get sound through the USB headset or static in headphones and speakers, so Logitech USB headset is not working on Windows 7, 8, 10.

Or sometimes, even though there is sound in the USB headphones, the headset sound likes noise and is cracking, buzzing or keeps in low voice. When you check the USB headset driver in device manager, it displays it in other devices and informs you that the USB headset is not detected and no longer works on your PC.

How to Fix USB Headset Not Working on Windows 10?

So long as you are encountering issues with the Logitech or Plantronics or Blackweb USB headset or any other USB headphones, you are supposed to troubleshoot this USB headset error with USB headset adapter step by step.


1: Check USB Headphone Hardware

2: Avoid Device and Application Conflict

3: Update USB Headset Drivers

4: Set USB Headset as Default Device

5: Grant Exclusive Control

6: Run Playing Audio Troubleshooter

Solution 1: Check USB Headphone Hardware

Once there is no audio from the USB headset, it may imply that Logitech USB headset is not detected when plugged in or no sound after setup. The first thing you are supposed to do is making sure the USB headset is not broken or incorrectly configured on Windows 10. You need to check the things below.

1. Restart your PC and then re-plug the Logitech, Blackweb, Plantronics, Beexcellent gaming USB headphones into the computer USB port.

2. Plug your USB headset with microphone into another USB port on your computer.

3. Try to plug the USB headset adapter into the rear USB port if you are using a Desktop.

4. Plug the USB headphones into the USB port on another PC to see if it is your computer running into issues.

5. Reconnect the wireless USB headset to Windows 10 if you are utilizing a wireless one.

6. Attempt to use another headset on your PC to check if your USB headset is physically impaired.

If you noticed that it is of no use re-plugging the USB headphones into another port of your PC or another PC, maybe it is time to consider replacing a new headset or headphones.

But if another audio device can work fine on your PC or Logitech USB headset runs well on another computer, you need to fix this headphone issues right away.

Solution 2: Avoid Device and Application Conflict

In a large sense, if too many devices or programs need the audio device, like the game, or the media player, etc. USB headset mic not will happen to you as there exists device conflict on Windows 10. Hence, you need to get rid of the program interruptions.

1. Try to turn off some of the applications if possible. For instance, when play games, choose to close Groove music.

2. Uninstall the most recently downloaded third-party antivirus applications, such as Avast, in Control Panel.

3. Plug out any other USB devices, including the USB mouse, USB keyboard, speaker, etc.

Just make sure Logitech USB headphone, Onikuma headset, and any other USB headsets with microphones won’t in a conflicting condition on Windows 10.

Solution 3: Update USB Headset Drivers

Aside from USB headset hardware and working circumstance, USB headset driver can also be categorized into one of the causes of undetected USB headphones. In this way, updating Onikuma, Plantronics headset driver, Mpow drivers, and Logitech headset drivers is necessary anyway.

If you have no time and energy to find the USB headphone driver online, it is strongly recommended that you make full use of Driver Booster to help you install the latest USB headset drivers in the hope that USB headphones not recognized by Windows 7, 8, 10 can be fixed here.

1. Download Driver Booster on your computer.

2. After rapidly installing and running Driver Booster, hit the Scan. You can observe that Driver Booster is scanning from 0% to 100% until it detects all the device drivers on Windows 10.

driver booster scan

3. Find out Sound, video and game controllers and then Update the USB headset drivers.

Here Driver Booster will update Mpow USB headset driver, Plantronics drivers, Sades headset driver, etc.

With the up-to-date audio driver, try to re-plug the USB headphones into Windows 10 to see if Logitech USB headset no longer working has disappeared.

Related: 3 Ways to Download Beats Audio Drivers on Windows 10, 8, 7

Solution 4: Set USB Headset as Default Device

If you do wish to enjoy a high-quality sound from the headset, it is also worth trying to make the USB headphones as default audio device on Windows 10.

1. Right click the sound icon on the right bottom of the Desktop and then choose Sounds from the list. Here if you noticed that sound icon is missing from Windows 10, try to fix it as well.

2. Under the Playback tab, right click the USB headset or headphones to Set as Default Device.

3. Then under the Recording tab, try to set the USB headset as the default device as well.

Next time you play audio and videos, USB headphones will be working for you as the default device. It will work for you smoothly.

Solution 5: Grant Exclusive Control

Provided that Logitech, Plantronics, Mpow, Beexcellent gaming USB headset is not working in some specific applications, like game, media player, it is of great use that you try to gain exclusive control for the programs to let it use the USB headphones.

1. Right click the sound icon and then pick out Sounds from the list.

2. Under the Playback tab, right click your USB headphones or headset to open its Properties.

usb headphone properties

3. Under the Advanced option, check the box of Allow applications to take exclusive control of this device.

allow applications to take exclusive control of this device

4. After that, hit Apply and OK to save changes.

At this moment, you can try to use the USB headset with microphone in games or videos. Maybe the Logitech, Plantronics, Hunterspider headset not recognized is removed here.

Solution 6: Run Play Audio Troubleshooter

As a device on Windows 10, the instant you hit upon headset microphone not working, you may as well utilize Windows embedded troubleshooter to fix this headset device issue.

1. Bound for Start > Settings > Update & Security.

2. Under Troubleshoot, scroll down to locate the Playing Audio and then decide to Run the troubleshooter.

3. Then in Which of these devices do you want to troubleshoot, tick the circle of Headphones to troubleshoot the USB headset errors.

select headphones

4. Click Next to finish this troubleshooting process.

If possible, Windows 10 troubleshooter will scan and fix no audio from the USB headset error.

In brief, in order to fix Logitech, Mpow, Onikuma, Plantronics, Beexcellent USB headset not working on Windows 10, you can get down to factors like the USB headphone drivers, settings, and physical condition.

Brian Peng
Brian Peng is a PC technician and network engineer with over 13 years of IT experience. He has worked in the IT industry for a long time, providing IT support and network service support for various companies. Currently, he has written over 1000 articles about computers, games, and mobile.

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